Returns and Refunds
You may return products for a full refund within 30 days of purchase provided:
- Item(s) are in original condition with labels/tags still attached and in original packaging
- Item must be unused and in the same condition it was sold
- Item is not a custom product (i.e specially made or assembled)
- Item(s) must be returned in a parcel, box or similar
Refunds will be processed 2-4 business days after we receive the item and credited back to the account it was purchased on. Credit Card refunds can take up to two weeks and handled by the card issuer.
WHERE TO SHIP RETURNS
Golf Shafts Australia
8 / 347 Bay Rd
Cheltenham VIC 3192
RETURN SHIPPING COSTS
If you're returning a product for personal reasons e.g change of mind, you are responsible for the return shipping costs. If the item(s) is damaged, the wrong item or has any defects, Golf Shafts Australia will pay for the return shipping. Please contact us to arrange reimbursement and details.
HOW TO REQUEST A RETURN
Please contact us to initiate a return
Golf Shafts Australia reserves the right to refuse returns based on individual cases and past returns by customers. All decisions are final and at the discretion of Golf Shafts Australia